Questions we get asked a lot

Send us a message through the contact form with your project overview. We'll schedule a 30-minute discovery call within 24 hours to understand your requirements, then send a tailored proposal within 3 business days.

Discovery → Architecture design → Sprint-based development (2-week sprints) → Testing → Launch. You get demos every 2 weeks and can provide feedback directly in staging. We use Linear for project management and Slack for communication.

Yes — we sign mutual NDAs before any detailed project discussions. Confidentiality is standard practice for us across all client engagements.

Yes — all Growth and Enterprise engagements include a dedicated PM. Starter projects are managed directly by the lead engineer.

Typically within 1–2 weeks of contract signing, depending on team availability. For urgent projects, we maintain a rapid-start capacity.

We use a change request process. If a new feature is requested mid-project, we assess the impact on timeline and budget and present options. Minor adjustments within sprint capacity are absorbed at no cost.

We flag it early — not the day before. If we see a timeline risk, we communicate proactively with options: descope, add capacity, or adjust the deadline. No surprises.

Our core hours are IST (UTC+5:30) but we have flexible overlap with US Eastern and UK/EU timezones. Typical overlap: 4–6 hours/day.

Both options are available. Fixed price for well-defined projects (recommended for most); T&M for exploratory or evolving projects. We'll recommend the right model after scoping.

Standard: 30% upfront, 30% at midpoint milestone, 40% on delivery. Enterprise contracts have negotiated terms. We accept bank transfer and major payment platforms.

No hidden fees. Third-party costs (hosting, licenses, APIs) are itemized separately in the proposal — you pay vendors directly. Our quote covers people costs only.

Yes — monthly retainers for ongoing development, maintenance, or DevOps management. Retainer rates are discounted vs. project rates.

You own 100% of the IP. We retain no rights to the work we deliver. This is stated explicitly in our standard contract.

Mandatory code reviews on every PR, automated testing (unit + integration), TypeScript strict mode, Linting/Prettier, and architectural review at sprint boundaries. We target 80%+ coverage on critical paths.

Yes — technical documentation, API docs, deployment guides, and runbooks are included in every project delivery. We document as we build, not as an afterthought.

Security is reviewed at every stage: dependency audits, SAST scanning, secrets detection, and OWASP Top 10 checklist on all web applications.

Yes — legacy modernization and feature additions are a core service. We'll give you an honest technical assessment before committing to work on an existing codebase.

For web: Next.js + TypeScript + PostgreSQL. For mobile: React Native + Expo. For data: Python + dbt + Snowflake. For cloud: AWS (primary), Azure, GCP. We adapt to client stacks when needed.

Yes — API integrations with CRMs, ERPs, payment processors, analytics tools, and custom systems are standard. We've connected 100+ different tools across projects.

Yes — we design for 10x your current load from day one. Database indexing, caching strategies, horizontal scaling, and load testing are part of every project.